Frequently Asked Questions
Everything you need to know about your custom PC journey.
How long does it take to build and ship my custom PC?
Each system undergoes a meticulous assembly and testing process. Standard builds typically ship within 5 to 10 business days, while Rush orders can be prioritized for faster dispatch.
What kind of warranty comes with an AFTERSHOCK PC?
All our systems come with a comprehensive 2-year parts and service warranty. This includes expert technical support and onsite pickup services for specific regions.
Can I upgrade my components after the purchase?
Yes, our systems are built using standard enthusiast-grade components. You can upgrade your PC at any time without voiding the warranty on the original parts.
Do you offer international shipping?
We primarily serve domestic markets with specialized logistics. Please contact our support team for a custom quote and feasibility check for international deliveries.
What payment methods do you accept?
We accept all major credit cards, PayPal, and various interest-free installment plans including Atome and GrabPay to make your purchase more accessible.
Is every PC tested before it is sent out?
Absolutely. Every AFTERSHOCK system undergoes a rigorous 48-hour stress test and benchmarking process to ensure stability and performance right out of the box.